Canada Revenue Agency’s 100-day Service Improvement Plan

Below is an article from Canada Revenue Agency (CRA), outlining a 100 day plan to increase service to Canadians.

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Our 100-day Service Improvement Plan focuses on four key areas to strengthen service, improve access and reduce delays. We are committed to delivering results for Canadians by December 11, 2025. Beyond this date, we will continue to build on the progress achieved under this plan.

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Please use the following links to find more regarding the plan, and the related Auditor General of Canada report:

https://www.canada.ca/en/revenue-agency/campaigns/100-day-service-improvement-plan.html

https://www.oag-bvg.gc.ca/internet/English/mr_20251021_e_44725.html

https://www.canada.ca/en/revenue-agency/news/2025/10/the-minister-of-finance-and-national-revenue-and-the-secretary-of-state-canada-revenue-agency-and-financial-institutions-respond-to-the-auditor-gen.html