FAQ
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Where are the offices located and what are the hours of operation?
We have 3 office locations in Alberta to serve you better- Whitecourt, Devon, and St. Albert. All locations can be found in our contact page here and are open Monday-Friday 8am-5pm.
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How do we contact CRA?
There are many departments within CRA. There are two main general enquiry lines, the one for personal tax items is 1-800-959-8281, and for corporate tax accounts it is 1-800-959-5525. You can also find all departments’ contact information here.
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How much do we charge for our services?
We offer many different types of services. Before we create a specific price plan we can discuss what your needs are with a no charge, 30 minute consultation. From there we can then create a strategy and pricing for exactly what you need.
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How can we make a payment to your office?
We offer many methods to accept payments. These include cheques, credit and debit cards, as well as e-transfers. E-transfers can be sent to info@rfllp.ca. A password is not required.
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How can we setup our CRA account to view and pay CRA balances, find notices of assessments, and lots of other tax information for our personal or corporate accounts?
To register and login to your personal tax account visit this website to setup My Account:
To register and login to your corporate and personally registered GST accounts visit this website to setup My Business Account:
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How can we contact someone about services or with general questions?
Click here to contact us with any questions you may have. You can also send an email to info@rfllp.ca. Whether you are a new client that would like to book an initial, no charge, 30 minute consultation to get started or an existing client looking for some advice or guidance, we can help. We offer virtual and in-person options.